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assistant who is in tune with their coaching clients and customizes solutions based upon their individual needs and goals 2. differs from a general virtual assistant as they only partner with members of the coaching industry [syn: 
Archive for Marketing
How to Persuade and Influence Others
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The ability to influence and persuade others is a highly coveted skill. When you can accomplish it, you’re able to build your business quickly, you’re able to work better with others and you’re able to attain your goals with less struggle. The good news is that influencing and persuading others is actually less complicated than you may think. Let’s take a look at how to do it.
#1 – Empathize
The only way, and this is important, to be able to persuade others is to first understand where they’re coming from. For example, let’s say you sell cars and someone comes to your lot looking for a car. They’re looking at the minivans and you assume it’s because they have children and start to talk about all the benefits of minivans for families.
If they’re looking at minivans because they like car camping, well then you’ve completely missed the mark and all your persuasive talk is going to fall flat. So the very first thing to do is to understand your audience but more importantly, to be able to put yourself in their shoes. What do they want, need and hope for? What are their struggles and how can you solve them?
#2 – Learn to listen
Listening is more than half of the persuasion equation. Everyone wants to be heard and understood, and that begins by simply asking a few questions and actually listening to the answers. In fact, give it a try. The next time you are introduced to someone new, ask them a question or two and then sit back and listen. People love to talk so you’ll learn a ton about them. And they’ll be so darned pleased that you cared enough to engage them in conversation and actually listen to them that they’ll be happy to listen to you when you have something to say or something to ask for.
#3 – Know what you’re talking about
People have a tremendous respect for experts, people skilled and knowledgeable in their industry or niche topic. When you know what you’re talking about and can communicate that effectively, people will be open to listening to how you can solve their problems.
#4 – Reciprocity
Reciprocity is a buying trigger. It says that when we get something from someone, we’re more inclined to give them something. For example, when you get a free ebook from someone, you’re more inclined to give them your email address. Reciprocity also helps you persuade and influence others.
#5 – Timing
Finally, sometimes you have to wait for the right moment. They say timing is everything and it’s why internet entrepreneurs spend so much time building a list and contacting customers regularly – eventually hoping that the timing will be right. This again goes back to knowing your audience and understanding or empathizing with them. When you know your audience, you can better predict the right time to sell to them.
Persuasion and influence, like many other skills, are improved by practice. Practice empathizing, listening and the other tips we’ve offered and notice what works for you and what areas you could use some work on. It’s worth the effort! Imagine what being better able to persuade and influence others could do to your business and your family life!
Expand Your Opportunities by Thinking “Outside the Box”
Posted by: | CommentsDo you ever think, “I wish I’d thought of that?” Chances are you have. We have all from time to time recognized a great idea for its value, and of course wished we’d been the one to have the idea. The truth is, you can have great ideas of your own. All you have to do is think outside of the box.
What does outside-the-box thinking mean?
Inside the box is where we live 99% of the time. It’s where the rules are. It’s where our habits, beliefs and limitations keep us. Inside the box is safe because it’s what we know. We can therefore predict with a certain level of certainty, the potential success of any thought or action inside the box.
Outside the box, it’s a free-for-all. There are no rules, no limiting beliefs and no preconceptions. It’s total and wonderful chaos. When we allow our thoughts to travel to where there are no rules or guidelines, where anything is possible, the world opens up. This is where true innovation happens, creativity inspires us and growth has a chance to occur.
What was once impossible
The internet was definitely an outside-the-box leap. Someone took the concept of linking computers together and the idea grew. Where would you be today without the internet?
Airplanes wouldn’t exist either. When you think about what those Wright Brothers conceived, it is both mind-boggling and inspiring. At the time the only things that flew were birds and kites. Who could imagine that you could put thousands of pounds in the air and keep it up there for hours?
Now think about what outside-the-box thinking could mean for your business
Innovation is really the only way to really grow a business. And innovation doesn’t mean you have to create the next life-changing invention. Outside-the-box thinking means pondering the possibilities of what could be, without restrictions based on what is. Outside-the-box thinking can be:
- A new perspective on how to perform a task
- A new way to market or sell an opportunity
- Finding a new value for a product or service
- Forging a new partnership
- And of course creating a new product or service
When you allow yourself to think outside the box, your business opportunities really take off.
How to think outside the box
This is actually the hard part, because it’s difficult to know where to start. One place to start is to identify problems and then brainstorm solutions – the more absurd the better. Make a game of it and try to come up with 50-100 potential solutions. This will challenge you to get creative with your answers. Many of them will be downright ridiculous. However, if you step back and take a look at your solutions and examine your assumptions and why you believe they’re ridiculous, then you may come up with a new and innovative way of doing things.
Outside-the-box thinking can be an invigorating and motivating practice. Add it to your regular planning sessions and watch the inspiring and creative ideas flow.
10 Design Tips to Improve Your Direct Mail Advertising
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Direct mail and advertising are two extremely powerful marketing tools when they’re done correctly. And there are key steps you can take to ensure not only that you’re getting the best conversion rate, but that you’re maximizing your response. These keys rest in the design of your piece. Let’s take a look at ten design tips to improve your advertising and direct mail.
1 – Make sure any graphics you use assist the sale rather than detract from it. Graphics in your advertising piece or direct mail piece serve two main purposes, they are there to elicit an emotional response and they’re there to pull your reader into the copy. If the graphics distract, get rid of them!
2 – Make sure the fonts are easy to read. Body copy generally should be a serif font and the headlines and subheadings should be a bold serif or a sans serif. Make sure the font color you choose is easy to read on the background you’ve chosen as well. A white font on a light gray background is going to be clicked away from almost immediately. People don’t want to strain their eyes to read your ad.
Test for colors in your headlines too. For example, it’s often found that red headlines draw more conversions. That may or may not be the case for your audience; test it.
3 – Use special handwriting and formatting to draw the reader’s attention to certain aspects of your letter. Many copywriters have found that a personalized signature help the reader feel connected. Additionally, rather than using standard bullets in your direct mail piece, what about stars, checkmarks or other unique symbols.
4 – Photographs can really boost conversions. What photos do you use? Photos of people who represent your audience are the best bet. It helps the message connect to your reader. For example, if you’re marketing to moms, then you could include a picture of a mom with her child.
5 – Who is your audience? If they’re an older generation then they’re probably not going to relate to or appreciate a piece that’s graphically heavy. However, if you’re marketing to a younger crowd then they do appreciate lots of graphics.
6 – Show the product. If you’re marketing a product, by all means show it. That includes digital information products. Have a cover designed and use it in your sales copy.
7 – Use real stamps instead of a postage meter. They’re less inclined to dismiss it as junk mail if you use a real stamp.
8 – Address your envelope personally, or at least make it look like it’s addressed personally so they don’t dismiss your direct mail piece as junk mail.
9 – Place a teaser on the outside of the envelope. A teaser is a bit of tantalizing copy that makes your direct mail piece irresistible.
10 – Consider the envelope itself. One of the most successful envelopes is a standard white #10 envelope. However, be sure to test the success rate. You may want to change the color of the envelope, use a window envelope or change the size of the envelope depending on your market.
Direct mail and advertising is as much a science as it is an art. There are tried and true methods for reaching an audience and converting them, however, your audience might be unique. Track and test what works until you have a proven recipe for success.
How to “Yelp” Successfully
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When it comes to making your business known, there are a lot of ways to establish yourself online and off. Businesses are becoming successful using social networking and blogging, but Yelp is a somewhat less known, but powerful way to make yourself known online and expand your business.
Yelp is a newer website, but the concept behind it has been around as long as businesses have.
Yelp has several different webpages, all for different cities. It’s a listing of businesses, but it also includes the ability to rate and review the businesses.
When it comes down to it, word-of-mouth advertising is generally better than an everyday, average advertising campaign. The reason? Anyone can make a claim about their business. But no matter how good that claim is, there’s no real guarantee that it’s true because the business owner is making it themselves. With word-of-mouth advertising, someone else is telling the consumer that the claim is true.
Whether it’s someone they trust, or simply someone who doesn’t profit from what they’re saying (or even if they do), this is taken as a much more trustworthy source. This way, you’re not only getting your name out there, you’re also getting your reputation out there.
So how can you use Yelp to your advantage? First, make sure your business is in there. That way, even if there are no reviews, at least you’ve got your name out. You can then use your Yelp page to add details, pictures, and even updates, and special offers about your business.
That way, new customers know what to expect, and have some extra incentive to come in along with previous customers’ experiences that assure them they’re getting what you advertise.
Once you’re listed, make sure you’ve got quality reviews. While some people may get family and friends to plant positive reviews, these are often easy to spot to the trained eye. Why not just encourage customers to go online and write a review?
Yelp is not only good for finding new customers, you can also use it to communicate with current customers to keep them coming back. You can talk to them privately, or communicate with them publicly so other customers can not only get answers, but also see that you take care of your customers even after you’re done providing services.
Another advantage of Yelp is that it allows you to recommend other businesses and more importantly, allows them to recommend you. You can offer reciprocal links to local businesses, or provide them some other incentive for promoting you. The more successful the other businesses, the better the links you’ll get from them.
The best part about Yelp is that once you set up your listing, it’s fairly easy to maintain. You’ll need to update when you make business changes and keep up communication, but it only takes a few minutes and is well worth the benefit.
Getting Your Website Up and Promoting Your Business
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Starting a website or blog can be a minefield for many. At times, it can seem as though the World Wide Web is truly just that – a web to maneuver through and make sense out of. However, by using a few simple and effective strategies, you can come out at the other end all the wiser and more successful.
Here are a few things to bear in mind when building your first website or blog:
Forget the bells and whistles – keep it simple
Design on the internet needs to be easy on the eye, user friendly and make sense to the average user. Never assume your customers will be as web savvy as you – many may just be familiarizing themselves with online surfing while others may simply have come to expect traditional navigation on a website.
Simplicity always rules on the net. Let your website stand out by making it easy for the visitor to find what they’re looking for, and most importantly by providing great value and content within your site. Then simply follow a few basic good design rules and you’re set to go. Here are the most important rules to follow:
- Don’t use color for the background. Keep the background of your website or blog white. In some instance a light color will work but avoid dark colors. Black can be especially difficult on the eyes. When in doubt, go with a white background and black text.
- Don’t use too many graphics or flash images. Flash images can make a website slow to load and be downright annoying in some cases. Use images sparingly and make sure you use Alt tags in your images to make them search engine friendly. A few well-placed graphics can make a good impression and add to the actual content of the website – graphics should always enhance your text, not take away from it.
- Don’t use music or audio without controls. An audio welcome can be a great addition to your website but always give visitors the option to click to hear the audio if they choose to. Otherwise, you may startle or annoy your customers when they suddenly hear a message they weren’t expecting. Music in most cases is just not necessary and will distract from the message of your site. If you feel that music is a good addition, again, give your customers the option to click to listen to the music rather than taking that choice away from them.
- Don’t use too many text colors. As with the background and design of a site, text color should be kept simple. At most use three colors within your site, preferably two – one for the standard text and one for headlines. This will make reading easy on the eye and look more professional. Using two colors also means that your headlines will stand out to the reader and draw them into the text.
- Break it up. Text can be very difficult to read online. Make it easy on your visitors’ eyes by breaking up the text into small, manageable sentences. It also helps to add bullet points and sub-headlines throughout the text as many readers on the net skim pages rather than absorb them in full.
Don’t forget the content
Good design is important but great content can make all the difference to your internet success. The best approach is to gel good design with stellar content and you’ll have a sure winner on your hands.
Always give a little more than other websites and keep your content fresh and up-to-date. Add interesting stories, articles, downloads, videos and information that will help your visitors achieve their goals.
Don’t avoid feedback
Feedback – good or bad – is important to your business. Ask visitors to fill in a poll, reply to your newsletter or give them feedback in general. Use this feedback to improve your site further and to help your visitors achieve their goals. This will pay off nicely for you too in the long run.
Marketing Strategies for Small Businesses
Posted by: | CommentsSmall businesses don’t have the same marketing muscle as large businesses. A small business simply doesn’t have the advertising budget needed to build a “big” brand and to gain recognition in the market through that brand.
So how is a small business to compete with the “big guns?”
The answer is by utilizing effective communication strategies with their customers.
As a small business owner, communicating with your customers should be at the top of your agenda. Your customers will give you feedback which may help you improve the business. And if you use the right communication strategies you can also cement your business in their minds so that they become repeat customers.
Unfortunately, all too often small businesses miss this step and conduct themselves in a manner more reminiscent of large corporate companies. This can spell disaster for the small business owner.
Here are a few tips to help you avoid this trap and communicate effectively with your customers.
Ask for feedback.
Good or bad, feedback from customers can be the saving grace for any small business. It will help you improve, tweak, keep what’s working and get rid of what isn’t working within the business. You can ask customers to fill in a simple survey card or a fun poll about their preferences and so on. It may help to make the feedback anonymous to make it easier for the customer to state their true feelings about the business.
Stay in touch.
Even if the customer was impressed with your business in the first instance, it’s easy for them to forget about it or go somewhere more convenient when they’re in a rush. However, if you stay at the forefront of your customer’s mind then you’ll up the chances of them becoming repeat customers.
Send your customers reminders about your business and news about special offers which will benefit them. You can also offer repeat customers a discount voucher and other incentives to get them to come back to you. But keep in mind that the best incentive for customers to return is often a simple “thank you” and great customer service.
You can do this by treating each and every customer as though they are your only customer and making them feel special. Send out birthday or Christmas cards to your customers. Let them know you appreciate them by sending a simple thank you letter, perhaps with a discount voucher inside. And in some cases a small thank you gift may be a worthwhile investment.
Treating customers well is one sure way to stand out from the competition.
Get creative.
Many businesses use the same old boring marketing strategies. Why not stand out from the crowd by “juicing” up your marketing? Humor goes a long way in marketing – come up with a funny campaign that will grab your customer’s attention.
What may seem “crazy” to some can catch the eyes of potential customers or clients and get them interested in your business. The first step is always getting the customer through the door – a creative marketing campaign will help you do this. Once they’re in the door it’s up to you to wow them with your services.
Communicating effectively with customers doesn’t have to be difficult. It’s all about connecting with people on a more personal level and setting up your business to help you customers and to provide value. A few simple strategies can help you achieve this and stand out from the competition.
Is Your Marketing Getting You Noticed?
Posted by: | CommentsIf your marketing campaign just isn’t working, or you’re just getting started, take a long look at what you’re trying to do. Is it exciting? Is it eye catching? Is it unique? If not, you’re campaign is likely too bland to get anywhere.
It used to be that simply advertising your business could get you more than enough customers, but this is normally no longer the case. Look around you. There are advertisements EVERYWHERE.
There are commercials, print ads, billboards…your mind is overrun with images every day. And if you run the same old marketing campaign, you’re just going to blend in with everyone else. If you want to get business, you need to get noticed, which means you need to stand out from the crowd. And just being good at what you do is probably not enough to get that done.
The trick to getting noticed is being creative. It may be how you advertise, what your ads look like, or the deal or gimmick you’re offering. Whatever it is, something has to stand out if you want to get noticed. Coming up with a great idea doesn’t always happen in an instant. It takes thinking, research, and lots of brainstorming. Whether it’s taking a few days to work on it, or simply setting aside some time at the end of every day, you have to put some oomph behind it if you want to get results.
Believe it or not, while it may take some creativity and crazy thinking, you may find that the crazy thinking has already been done for you.
An example? Instead of sending out a boring old mailer, there are companies that make unique mailers like messages in a bottle and coconuts. Sure, other people have access to buy this stuff and use it too, but if you’re doing a mailing campaign, what are the changes you’re competing in the same market with someone who uses the same product? Slim to none.
Plus, if you get two coconuts in the mail, are you really going to read what’s inside one and ignore the other?
When it comes to marketing, flashy isn’t always better. Sure, you don’t want to be boring and blend in, but the key to standing out isn’t different fonts, bright colors, or making claims you can’t back up or keep.
The real key is being unique and different. Often a simple eye-drawing headline is enough to get people to notice your ad, catching their attention without blinding the customer. People want to do business with someone they can trust, not just someone who can yell the loudest.
While it may take effort and some amount of investment, if you come up with a good marketing campaign, the end results will likely be more than worth the effort.
Creating a Website That Works
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Unlike the traditional business model, an online business gives you 24-hour presence which anyone from around the world can access.
This is an exciting and fantastic opportunity for business owners who know how to make the most of this powerful sales engine.
Here are a few tips to help you create a website that really sells:
#1 – Keep it simple. A great website doesn’t have to include tons of graphics or flash images, in fact, this can work against you. A website with clean lines that’s easy to read and navigate will usually have a better conversion rate. Your visitors aren’t really interested in all the bells and whistles – what really matters most to them are the answers you have to their problems. You can achieve this by offering genuine great information.
Avoid music, flashing images and too many graphics. A few well thought out graphics can enhance the look of your website but anything else may be confusing and look too “busy” to your visitor. If in doubt keep it simple, and let your words shine.
#2 – Content is king. Great content solves problems and offers solutions. When people search on the internet they’re looking for information first and foremost. If your website offers solid information, people are more likely to visit you again and trust your product recommendations too. Quality content will also attract the search engines and you’ll stand a better chance at achieving that all-important top ten ranking for your keyword phrases.
Always concentrate on creating value through quality content, and you’ll build a business that will pay you back for years to come. You really can’t go wrong with providing good content.
#3 – Get their information. Even with a great website it’s likely that your visitors won’t buy from you the first time around. It takes time to build confidence and trust on the internet. This is why it’s important that you have a method of collecting their name and contact information when they first land on your site. You can then communicate with them through emails and start to build a relationship which will bring them back to your website.
To get the highest number of subscribers, place an opt-in box in a prominent position on the home page of your website. But don’t stop there; make sure the opt-in box is prevalent throughout the site so that visitors can access it from any page. Include a catchy headline to draw their attention to the area.
And don’t forget to give your visitors an incentive for signing up. People really don’t give their names and email addresses out as freely as they once did due to the high levels of spam on the internet. Give them an incentive to sign up by offering a free report or other great offer.
Building a great website is not difficult. Always think about your visitors first and help them by providing a website that’s clean and easy to navigate. Then add great content as a solution to their problems, and finally get their information so that you can keep helping them further in the future. Concentrate on these three basics and you’ll design a website that truly is a 24-hour sales engine.
You will want to check out our Blog Crazy Special going on right now!
Intellectual Property: What You Should Know
Posted by: | CommentsModern technology has made it so much easier to get your materials out there. You can share ideas and pictures with the whole world and connect with the world at large. But just as it’s easier to share, it’s also easier to steal. That’s why it’s important to know the laws and protect yourself.
Before we talk about the laws behind intellectual property, we should probably talk about what intellectual property is. Intellectual property is anything that comes out of your head, whether an idea, writing, art, or a picture.
Just because someone can reproduce what you make doesn’t mean it’s legal for them to do so. Intellectual property can usually be divided into four categories: patents, trademarks, copyrights, and trade secrets.
While you’re likely heard all these terms, here’s a quick breakdown of exactly what they mean.
- Copyright. This protects items that are produced by the imagination, but are tangible, like books and songs. To be protected, you must apply for a copyright, which requires you to fill out forms, pay a fee, and provide a copy. You may be protected through the Digital Millenium Copyright Act (DMCA). You can learn more about it on Wikipedia or here. A current copyright lasts 78 years after the author’s death. Courts can impose severe financial penalties if a copyright is violated.
- Trademark. This protects names and logos that identify a specific brand. They keep people from getting confused between two products. While many things can be trademarked, general terms and images cannot. You can apply for local trademark protection through your state, but you can get better protection federally.
- Patent. These are used to protect inventions and processes that someone creates. The idea is that they reveal how to make the product, and the government prevents other people from making it in exchange. A patent lasts generally 20 years, but it can also take a long time to get one. The application process is more extensive than the others and should include a detailed description of how to make the item. A patent also gives you the ability to sell the right to produce the item you’ve patented.
- Trade Secrets. These are things a business uses that it needs to keep secret in order to succeed. It might be a secret recipe or how a product is made. Whether or not something can be protected as a trade secret is decided in court and is based on a variety of factors, but most importantly, whether something is public knowledge or not. There isn’t a time limit to this kind of protection, but it can be voided if information is revealed to others.
Just because something fits into one category, doesn’t mean it can’t fit into another. They often overlap, which can make it more difficult to protect yourself.
Just because a law exists, doesn’t mean that there won’t be people out there who will not break them. Unfortunately, the lines can get even more blurred when your business is online. Knowing your rights is the first step and then taking appropriate measures to protect your content will lead you in the right direction.
Getting the Big Picture Businesswise
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Whether you’ve been in business for a long time or you’re starting out, seeing the “big” picture is important. Many entrepreneurs have stated that had they looked at the small details in their business they may not have started the business in the first place. This is because many of us get bogged down by all the small details and often it can put us off starting something new.
If you’re starting a new venture or sprucing up an old one, here are a few tips to help you stay focused on the “big” picture:
#1 – Don’t Worry. It’s easy to worry about the fine details of starting a business. But it’s important not to get stuck on these. Keep in mind that whatever you don’t know how to do, you can learn or get help with. In business, there are services and experts for just about anything you can imagine. You can always turn to them for help when the time comes. But as the old saying goes – “I’ll cross that bridge when I get to it.”
#2 – Concentrate on your big goals. Instead of worrying about all the small details, write down your big goals. If you’d like to launch your new product in two months’ time, aim for that. If you’d like to start offering a new service, aim for that. Once you have your big goal in place, all the small details will fall into place.
#3 – Make sure it will work. Saying “don’t worry about the small details” doesn’t mean that you shouldn’t thoroughly research your venture. It just means that you’ll put your efforts into researching your market to ensure that your new venture stands a good chance of being profitable. There are certain big things like target market, product approach and finding customers that warrant your attention.
Other smaller issues like how to set up a product in a shopping cart or what payment processor to use can be worked out in due time or with the help of the virtual accuracy companies.
#4 – Just do it. In business, speed often pays off. If you have a great idea, research it quickly and put the necessary steps in place to take action on that idea. Good business insight often means being open and receptive to the opportunities and ideas that are all around us. Had many successful entrepreneurs sat on the fence for too long, we may not have such wonderful innovations today.
Seeing the big picture in business is a skill which can really lead to success. And even if you’re a “small details” type of person, by following these steps you’ll stand a better chance of adapting to a “big picture” mentality.
