Archive for Business
Create an Outline for Your Info Products
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Creating an outline is an important step when writing an information product. If you just start writing without direction it can be difficult to format everything you want to say into one clear structure.
Here are a few steps to creating your information product outline:
You may want to take a legal pad or notebook and on one page just start jotting down ideas you would like to include in your product as they come to you. Don’t worry too much about structure at this point, you just want to get all your ideas out on paper. Anything you can think off which may be a good fit for your product, write it down.
You can also write questions down such as “who needs this product?” “why this product is necessary”, etc.
Once you’ve written all your thoughts, take a second sheet of paper and create an outline. You want to write things down in the actual order they will appear in the book. Your outline may include some of the following things:
- Introduction
- Copyright page
- Disclaimer page
- Body of the book
- Closing
- Recommended Resources
Now you want to take the body of the book and break that into main sections. For example one section may be called “Getting Started” while another may be called “Marketing your Business”. Of course, it will depend on your subject but this should give you a general structure idea.
Now for each section such as “Getting Started” write down each sub section that corresponds to “Getting Started”. Lets say you’re product is about starting a website design business then under getting started you may include – “Who Needs Web Design Services?” – “How Much Can a Web designer Expect to Earn?” and so on.
By the time you finish going through each section you have a rough outline. Now read through it. Does it all flow nicely? Would some of the information fit better in another section of the book? Did you leave something out or should you add something else? Edit and tweak it a little then leave it for at least 24 hours.
After a nice rest go back to it and look it over again with a fresh and open mind and make any necessary changes. Once you’re happy with your structure it’s time to start writing!
Recruiting Affiliates for Your Business
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There’s no doubt about it, having a team of affiliates working for you is a sure-fire way to grow your business. However, finding the right affiliates could mean the difference in profits and performance. Here’s how to recruit affiliates:
Market to your list. Your list is made up of people who are interested in you and your products or services already. They may be the ideal people to work as affiliates because they’re already familiar with your business. And presumably they like you – that helps. You can send out occasional “Promote our Products” type of email message and you can include an affiliate sign-up link in the footer of your email.
Make sure you have a link on your website. It doesn’t need to be anything fancy. A simple “Partner with us” link that redirects them to an information page will do the trick.
Get listed in an affiliate directory. That way affiliate marketers who are looking for your type of product or service can find you easily.
Advertise on relevant websites, forums and blogs.
Get noticed! Your blog and social networking interactions can drive traffic to your website. If you’re a force to be reckoned with, people will want to join you. They’ll want to become part of your success.
Network offline too. Attend seminars and workshops. Get out and make friends. Partnerships are often forged during the coffee breaks at seminars and conferences.
Make sure your affiliate offer is worth noticing. In addition to a nice chunk of the profits, make sure you’re giving your potential affiliates all the incentives they need to sign up. Bonus downloads, freebie marketing materials, and frequent pay outs are just a few perks.
Research your market. It’s often pretty easy to see what affiliate marketers are marketing to your industry. Once you’ve identified a few key affiliate marketers, contact them personally and make your pitch.
Be sure to promise a lot and then over-deliver. One of the best ways to recruit affiliates is to have other affiliates rave about you. Word of mouth is a great seller. The best way to accomplish that is to promise a lot and then to over-deliver.
Create the best products or services and deliver. One of the best ways to recruit great affiliates is to have a great product or service for them to promote. Good products and services are easy to promote and therefore easier to profit from. And they get to feel good about promoting you.
Affiliates can really take your business to the next level. If you’re ready to start an affiliate program, take the time to plan it well. Decide how you’re going to pay and reward your affiliates and then make it happen. Spread the word through all of your current marketing channels and don’t be afraid to try a few new ones.
How to Use Google Analytics
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Google Analytics is a handy tool you can add to your website pages to learn valuable information. This information can help you fine tune your website and your business. Let’s take a look at some of the information Google Analytics offers and how you can use this information to your advantage.
What Google Analytics Provides
A Google analytics report breaks down the information into a list of sections. They include:
Site Usage which includes:
- Visits – Total number of visits to your site
- Page views – Total number of pages visitors looked at
- Pages/visit – Average number of pages viewed per visit
- Bounce rate – The percentage of users who left after viewing only one page on your site. Aim for under 50%.
- Average time on site – How long a visitor stayed on your website
- New visits – The percentage of people who haven’t visited your site before.
Visitor Overview – this section breaks down the visitor information into more detail including the number of pages viewed overall and the average page view per visit. This information can be invaluable. However, it takes a bit of analysis to find the noteworthy information.
For example, if you notice that there are only three page views per visit that might make you worry. People aren’t spending much time on your website. However, if the majority of your visits are not new visitors, meaning people are coming back to your website for information. Then the number of page views may not be so concerning. It’s likely that the visitors are just reading your new content.
Traffic Source overview – This section tells where your traffic comes from. It lists how many came from search engine traffic, for example Google Organic, but how many came from direct traffic and from referring sites. You can use this information to fine tune your traffic generation strategies.
For example, if you find that 60% of your visitors are coming from Google Organic, that’s good. However, if only 15% are coming from referring sites, you may want to increase your link building strategy. And vice versa, if you find you have low Google organic numbers, you would then know it’s time to work on your keyword placement and optimizing your content and your site.
The traffic source overview also tells you what top keywords people used to find your content. This is of course extremely helpful when creating your content plan and learning what keywords people use and what they’re looking for on your website.
Content Overview – This section of the report lists the top content and the page views for each piece. This is ideal information for building and creating your content strategy. It’s more beneficial however, if you compare the information over time and look for trends. Is your top article always a tips sheet? Is it always on the same basic topic? Google Analytics compares your present week to the prior week. However it’s more advantageous to look at your content overview information over a longer period of time.
Google analytics provides valuable information for you to fine tune your keyword strategy. It helps you learn what content people prefer on your site. And it helps you learn where your visitors are coming from so you can adjust your traffic generation strategies as needed. It’s not a crystal ball that can put you inside the minds of your prospects and visitors. However, the information Google Analytics provides is extremely useful to build your business and your business website.
How the Fierce Handle Fear – Get Your Copy Now!
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I’m so excited – today is the day…book launch day for How the Fierce Handle Fear. One of my favorite clients ever is Janet Slack of Solopreneur.biz and she is one of the co-authors of this fabulous book!
In addition to Janet Slack, you will get the wisdom of:
Andrea J. Lee
Donald Trump
Sandie Glass
Sophfronia Scott
Howard Kay
and many others
You’ve probably heard from me already about How the Fierce Handle Fear: Secrets to Succeeding in Challenging Times, I’ve written blog posts and tweets about how it’s helped my life. The best part is if you purchase the book within the next 24 hours, you’ll get a powerful free bonus. (And did I tell you that the proceeds from the book go to charity?)
These are challenging times and I really believe that your ability to handle fear is one of the most important skills you can master. This book of the best ideas of 22 amazing experts will help with exactly that whether the issue is little scary moments or the big, mind-numbing fearful events.
http://www.HowtheFierceHandleFear.com
Now, here’s the offer good for today only:
If you buy your copy of How the Fierce Handle Fear from Amazon.com within the next 24 hours you’ll also get exclusive access to the complete audio collection of the groundbreaking “Fearless Fridays Telesummit”. This was the recent event featuring over 30 amazing speakers offering their best tips on handling fear.
Just go to http://www.HowtheFierceHandleFear.com for details on how to get the recordings and other bonuses.
The proceeds from the book sales will go to Frank McKinney’s Caring House Project Fund which provides needed help to the desperately poor and homeless throughout the world.
I would love for you to share this link with your family and friends. Getting a grip on fear will help us all to move out of these challenging times and on to the better ones ahead.
How to Build Trust With Your Clients
Posted by: | CommentsYour relationship with your client is one of both necessity and pleasure. You need clients to stay in business. And hopefully, you enjoy connecting with your clients. To build a good rapport and maintain trust, it takes a plan and ongoing strategies for success. Here are a few ideas you can use to build and maintain a positive relationship with your clients.
Communicate with them often. Now maybe you already do this. Maybe your customers receive regular emails from you. However, what you say in these emails is important. If each and every email you send is a promotion or asking for a sale then they’re going to stop reading your emails pretty darn quickly. They’re going to lose trust in you.
On the other hand, if your email communications are chock full of valuable information, value, and benefit then you’re building trust. Customers will look forward to our information.
The same goes for social networking. You can communicate with your customers on a regular basis. Instead of posting promo link after promo link, post real, human interactions.
Prove you’re worth trusting. If you are a service provider then it’s imperative to post samples of your work on your website. And if you’re a service provider, retailer or even an information marketer or affiliate marketer you can provide case studies to demonstrate the value of your products or services. This provides credibility and it makes it easier to trust you as a provider and business owner.
Give away things for free. Free can be used as a marketing and relationship building tactic on many levels. For new prospects you build trust by providing valuable information and free downloadable information. For current customers, they love freebies too. You can give away reports, videos, and ebooks . You can even take it a step further and give current customers a coupon or freebie.
For example, current customers can be offered a free report as a loyalty thank you. You can even start a loyalty program that awards customers with points or dollars they can use toward future purchases.
Be Transparent. Transparency is a word that’s thrown around a lot lately. It essentially means that you don’t hide any of your polices or procedures. You’re 100% up front about who you are and what you’re about. This may mean making sure you have a double opt in for your email signup, a privacy statement that’s easy to find, contact information and even a FAQ page. Transparency helps customers and clients trust you.
Show gratitude. Depending on the size of your client base and the nature of your business, ending clients and customers a personal message is a great way to build rapport. Send cards and gifts during the holidays if it fits your budget. Or just send a note now and again with some helpful information.
There are many ways to build rapport and trust with your clients. Begin by taking a look at y our clients and what you can do for them. Then set about to create an ongoing plan to connect and build trust. A little planning and action can go a long way to creating a business that is successful today and ten years from now.
Google Places and How It Can Help Your Business
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Google says that one out of five searches on Google are related to location. For that reason they created Google Local which has since been transformed into Google Places.
If you’re familiar with Google’s Local Business Center, then you’re also familiar with Google Places. Google changed the name of their local business center to offer better services to businesses and their users.
Like its predecessor, Google Places is designed to help people find businesses and to help business owners reach out to their prospects. Like the old fashioned Yellow Pages, Google Places offers business information organized by category. If you sell dog treats in Austin, Texas all your prospect has to do is look for Dog Treats in Austin, Texas and they’ll find you.
However, unlike the old fashioned Yellow Pages, Google Places is available on any computer and mobile device. This is important because many people use their mobile device as a resource for finding stores, services and businesses.
What Does Google Places Offer?
Google places offers the same tools and features that Google Local Business Center offered and they’ve added several new features including:
- Service areas: Designed to help internet marketers make their address private and help brick and mortar establishments cater to people in a geographic region.
- $25 Enhanced listings and tags to help users search.
- Business photo shoots. Businesses can upload their own photos or request a free photo shoot of the interior of their business which can supplement existing photos.
- Customized QR codes which can be placed on smart phones and business cards and scanned to help people find your establishment
- Business owners can post real-time updates to their Place Page. This makes promoting special events, offering coupons or incentives easy.
- Google Places also offers a personalized dashboard for business owners so they can track the data including how many times prospects have found your business on Google, what keywords they used and where they came from.
Getting Started On Google Places
Getting Started on Google Places is easy. If you have an account simply log into your account and create a listing. You can add coupons, description, location and you can use the QR code to market your business.
If you don’t have a Google account, then it’s easy and free to get one. Visit Google Places and sign up. You can immediately begin creating your listing.
Why Use Google Places?
Google Places is good for business even if you do not have a brick and mortar establishment. Many people prefer to do business with local businesses and they conduct searches for these businesses online or on their mobile device. You can reach a whole new audience by listing your business with Google Places.
Get and Keep Clients
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How do you keep your current clients? This is a huge problem with most businesses. They go to all the trouble of finding a new client, only to lose them.
Don’t let this happen. When you carefully cultivate a relationship with your clients, you can potentially have a customer for life. And most importantly, they will refer their friends to you, which will get you free business.
Referral advertising is one of the most effective there is, because people are always more likely to believe what their friends say about a business than the company themselves. Here are four tips to help you keep your customers happy.
Great customer service
This is easily one of the most important aspects of retaining clients. If they call you, don’t wait days to get back to them. Contact them immediately. And make sure the people you hire to handle the phone calls are extremely knowledgeable about your business.
Get feedback
For instance, if you sell a product on how to get and attract affiliates, you might want to ask clients what their biggest affiliate management challenges are. Also, ask them for feedback on what you can do to improve your product and/or service. These gestures just show them you care about their opinion.
Apologize profusely for errors
If you are ever in the wrong, don’t simply apologize and forget about it. And definitely do not blame it on the client! Instead, at the minimum give let them know you were wrong and go above and beyond to make it right.
Over-deliver
Many businesses build unrealistic expectations with lofty claims, and then the client is disappointed in the final product. Instead, make sure you always deliver more than they expect. You do this by under-promising and then delivering more than they anticipate. It’s no more complex than that.
For instance, if you are setting up an affiliate program, be realistic about when you can get the finished product to them. Then attempt to get it quicker than you said. Saying you will get it to them by a certain date and then failing to do this always leaves a bad taste.
Another great method to over-deliver is to provide unannounced bonuses with your product. This is done all the time in the information product world, but it can easily be incorporated to physical goods as well.
For instance, if you set up an affiliate program, you might include an extensive written overview of the program for free. Just think of related times your customers will want down the road, and include them as a surprise bonus.
If you implement just a few of these strategies, you will be amazed at how many of your current clients keep buying from you. And don’t forget that they will also refer you new business as well. Take time to carefully manage your customer relationships, and you could be profitable beyond your wildest dreams.
How to Sell Your Ebook
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Planning, writing and creating an e-book can be a labor of love. At the very least you want your efforts to result in good sales however with a few steps your labor of love can rise above good sales and achieve bestselling status. Your eBook can have great sales, here’s how:
1. Make sure your e-book provides a benefit. The very first step, and often the step that takes the longest is the research phase where you analyze your audience and potential book topics. In addition to your book needing to provide a benefit to your audience, a bestseller provides a benefit that is in high demand, even though sometimes people don’t know they want it until they see your book.
For example, “how to win friends and influence people,” was a bestseller because it provided a very clear benefit – the ability to be liked. Make sure your book topic provides a clear benefit to your target market.
2. Make sure it has an attention grabbing, benefit promising book title. Your book title needs to accomplish many things because it is the first thing people will look at when visiting your website or considering a purchase. Your headline needs to appeal to emotions, provide a benefit, and grab their attention. Chicken Soup for the Soul is an example of a book title that tapped into emotions and aroused enough curiosity to get people to look further into the book to see what it’s about.
3. Make sure you have credibility. Credibility can be on the back cover, on the inside flap, on the cover with your name. It’s demonstrated in many ways. For example, if you have a forward by someone highly respected in your industry, several positive reviews, or even a short bio explaining your knowledge and experience, they all lend to your credibility and help prospects make a decision to become customers.
4. Find the right promotion strategy for your audience. Simply publishing a book won’t make it sell. You have to promote it. Here are just a few ways to promote your eBook:
- Reviews
- Social networking
- Advertising – including banners, text, ezines and pay per click
- Affiliates
- Joint Venture
- Word of mouth
- Selling via retail sites like ClickBank, eBay and Amazon.com
All of these marketing strategies may or may not work for you. Create a plan, set goals, and test and track your tactics for success.
5. Work hard to get some press! Press publicity are one of the best ways to grow a book’s sales into bestseller status. Submit press releases to local news outlets and online. Contact the media, get interviewed and connect with people online to help you promote your book.
When it comes to making your e-book a bestseller, putting together a great package is the first step. It has to be a book people will review well, one that looks professional and keeps its promise. Once that’s accomplished, it’s up to you to get the word out about your book. Create a marketing and promotion strategy and follow it through.
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